MailFix Released
MailFix for GoldMine is an add-on program that improves handling of e-mail in national languages. It has been developed to address needs of GoldMine users in Eastern Europe, Baltics, Russia and CIS. 2004.01.26.
In order to make GoldMine e-mail exchangeable with other mail systems, MailFix processes incoming and outgoing e-mail traffic for all accounts of all GoldMine users and provides re-coding required for proper representation of national characters. The program has been designed for GoldMine versions 5.7 and 6.x.
The program has been developed by Pentacomp Systemy Informatyczne (Warsaw, Poland) in cooperation with Innovations Unlimited. Innovations Unlimited is appointed as exclusive MailFix distributor in Latvia, Estonia, Lithuania, Russian Federation, Ukraine and Belarus.
For more information, contact:
Alex Timofeyev
e-mail: alext@innovations.lv
Riga
Alliance with leaders
Innovations Unlimited created strategic alliance with Prior Analytics Ltd (England), that specialise in the provision of expert CRM solutions to organisations based around the award winning GoldMine software. Apart of Goldmine company also works with Siebel Enterprise and SalesLogix software. Prior have been awarded the Top 5 European GoldMine partner award for the last two years, affirming its position as a solutions provider of quality and excellence.
Prior have delivered effective solutions to many customers in a wide range of industries throughout Europe and on a Global basis. Prior Analytics have worked along side management consultants such as Arthur Andersen, PriceWaterhouseCoopers, Cap Gemini/Ernst & Young and McKinsey & Co.
CLIENTS
Banking and Finance:
Commerzbank (more than 300 users + 50 thinclients), Royal Bank of Scotland, First National Bank, Deutsche Bank, Standard & Poors, Bank Gazzellshafter Berlin, Halifax Building Society.
Other Industries:
Hewlett Packard, The Met Office (UK Government), The Economist Group, Shering-Plough, Siemens, BMW, Thomas Cook, MORSE
Prior Analytics have been hired by FrontRange Solutions on several occasions to help with partner education and certification courses.
Prior Analytics have developed various integration and enhancement products for GoldMine. Recently, Prior Analytics and Innovations Unlimited have been working together on developing a link between GoldMine and TAS Business Controller (accounting package). The alliance will let our clients benefit from the World's best expertise and ensure top quality solutions.
Richard Young, Founder and CEO
102-104 Sheen Road
Richmond, Surrey TW9 1UF, England
Tel: +44 208 334 1120
E-pasts: richard.young@prior-analytics.com
http://www.prior-analytics.com
2001.03.15.
Richmond - Riga
Nurturing Customer Loyalty
Welcome to the Customer Relationships Management site! What can you expect here?
In simple words our aim is to help you nurture the customer loyalty, work smarter and enjoy better yield of your efforts.
CRM is not software! CRM is about developing and implementing business strategies and supporting technologies that close the gaps between an organization's current and potential performance in customer acquisition, growth, and retention.
Learn how you can get the trusted ally to create and implement customer-centric business strategy, redesign functional activities, re-engineer work processes and implement CRM technology.
We are developing this site as the source of information for your business as well as personal growth. We will try to provide information in "human language" to enable easy comprehension to everyone.
Bookmark this site and come back frequently - we will add new information frequently.
We will appreciate any suggestion (critique also) how to improve this site for you.
2000.12.02.
Yours Innovations Unlimited
GoldMine Changes Name
GoldMine Software Changes Name To FrontRange Solutions.
Name Reflects Company's Commitment to Be at the Forefront of Software Innovation, Offering Full Range of Front Office Applications for Small to Medium-Sized Organizations.
GoldMine Software Corporation, a leading developer of sales, marketing and customer support software for small to medium-sized organizations. The name change reflects a significantly broader corporate strategy, which will include retention of the company's award-winning customer relationship management (eCRM) products and service optimization applications while making an aggressive, definitive move into more Web-based products and total e-business solutions.
FrontRange's new corporate focus addresses the crying need for business solutions that help small to medium-sized organizations survive in a world where the Internet is driving a power shift to the consumer. For months, industry marketing analysts have been saying that even small companies will soon need to offer e-business solutions and learn to better manage the interactions they have with their customers.
"In the new Internet-focused economy, small and medium-sized organizations must have in place the infrastructure to compete with large of companies. It is a matter of survival," said Dana Buys, chairman and CEO, FrontRange Solutions. "FrontRange will be laser focused on delivering enterprise level, Web-based solutions to these organizations -- and at a fraction of the cost and complexity."
FrontRange has added a new tagline that describes the company's continuing commitment to developing solutions built around the customer. The company develops products and services that " Optimize the Customer Experience™ ". All products will focus on optimizing profitability for the organization, while optimizing the interaction the customer has with the company. The word "experience" was chosen to reflect the fact that FrontRange products consider the entire lifecycle of a customer relationship.
FrontRange will soon be able to provide the applications to let small to medium-sized organizations manage all three aspects of a customer experience: selling, buying and servicing. These distinct solution sets are reflected in the FrontRange's new organizational structure. The GoldMine Division will remain focused on the Customer Relationship Management (eCRM) solutions of GoldMine® FrontOffice 2000™ and the Sales Force Automation Solution (SFA) of GoldMine 5.0. The HEAT Division will focus on service and support optimization applications for both internal and external customers. A new division will deliver integrated front and back office e-business solutions and offer a suite of applications for companies with complex e-commerce requirements.
About FrontRange Solutions (formerly GoldMine Software Corp.) Founded in 1989, FrontRange Solutions is a leading provider of front office solutions to enable small to medium-sized organizations to buy, sell and support customers with Web-based applications designed for the New Economy. The company sells its products and services through a direct sales force, value-added resellers and other distribution partners.
FrontRange Solutions has its headquarters in Colorado Springs, Colo. For more information, visit www.frontrange.com.
2000.08.30.
Colorado Springs